Legal & Policies
Last updated: February 2025
1. Identification
This website is operated by Luft Art.
Contact: art@luft.pt
2. Terms of Sale
- —All artworks displayed on this website are offered subject to availability.
- —Prices are listed in Euros (€).
- —Shipping costs are not included unless explicitly stated.
- —If operating under VAT exemption (Article 53 of the Portuguese VAT Code), invoices will indicate VAT exemption accordingly.
- —Orders are confirmed only after full payment is received.
- —For commissioned works, a 50% non-refundable deposit is required before production begins.
- —The artist reserves the right to refuse or cancel an order in cases of error, pricing inaccuracies, or suspected fraudulent activity.
3. Shipping
Shipping is calculated individually after purchase. A detailed insured shipping quotation will be provided. Dispatch occurs only after shipping payment is received.
All artworks are professionally packaged and insured. Import duties, customs charges, and local taxes (if applicable) are the responsibility of the buyer.
Estimated Shipping Ranges
Portugal€60 – €90
European Union€120 – €180
United Kingdom€150 – €250
United States€180 – €350
Delivery times may vary depending on destination and customs procedures.
4. Returns & Right of Withdrawal
- —Original artworks are final sale unless damaged in transit.
- —Limited edition prints may be returned within 14 days of delivery, provided they are unused, undamaged, and returned in original packaging. Return shipping costs are borne by the buyer.
- —Commissioned artworks are custom-made and are not eligible for cancellation or refund once production has begun.
- —EU consumers may exercise their right of withdrawal within 14 days for non-custom products, in accordance with EU consumer law.
5. Intellectual Property
- —The purchase of an artwork does not transfer copyright.
- —All intellectual property rights, including reproduction and commercial use, remain exclusively with the artist.
- —No artwork may be reproduced or commercially exploited without prior written consent.
6. Privacy & Data Protection
- —Personal data collected (such as name, email, and shipping details) is used solely for order processing, communication, and legal compliance.
- —Payments are processed securely via Stripe. Full card details are not stored by Luft Art.
- —Personal data is retained only for the period required by law.
- —Under GDPR, individuals have the right to access, correct, or request deletion of their data where legally permissible.
Requests may be directed to art@luft.pt
7. Governing Law
These terms are governed by the laws of Portugal.
Any dispute arising from purchases made through this website shall be subject to Portuguese jurisdiction.